Warranty+1/+3 extend the standard warranty of 1 or 3 additional years
- The product is covered by a standard exchange
- Shipping costs covered by Eaton
- Professional helpline
- This offer covers both electronic parts and batteries (batteries are covered only for failures, not reduced autonomy)

The customer receives an email with a certificate in PDF including service contract number and links to register the service and to see the terms and conditions online

Cyber Secured Monitoring
- UPS performance dashboard
- Alarm management system
- UPS system health report
Technical support
- Helpdesk 8h/5
Commercial benefits*
- Replacement spare parts (Does not include batteries)
- Repair and replacement labor costs
- Repairs travel costs**
*Does not include emergency response
**Travel costs are included inside the country where has been purchased the UPS and the associated warranty
The customer receives an email with a certificate in PDF including service contract number and links to register the service and to see the terms and conditions online
UPS maintenance
- 1 Preventive maintenance per extended year of warranty
- Cybersecurity firmware update
- System efficiency optimization
- System diagnosis
Cyber Secured Monitoring
- UPS performance dashboard
- Alarm management system
- UPS system health report
Technical support
- Helpdesk 8h/5
Commercial benefits*
- Replacement spare parts (Does not include batteries)
- Repair and replacement labor costs
- Repairs travel costs**
*Does not include emergency response
**Travel costs are included inside the country where has been purchased the UPS and the associated warranty
The customer receives an email with a certificate in PDF including service contract number and links to register the service and to see the terms and conditions online
- Continuous Remote Monitoring with Cyber Secured Monitoring
- UPS remote monitoring portal
- Alerts in case of failure or critical alarm
- Health reports of UPS performance and EATON recommendations

The customer receives an email with a certificate in PDF including service contract number and links to register the service and to see the terms and conditions online
Reference | Short Description |
CN0001WEB | Connected 5 licenses |
CN0002WEB | Connected 10 licenses |
CN0003WEB | Connected 25 licenses |
CN0004WEB | Connected 50 licenses |
CN0005WEB | Connected 100 licenses |

Connected Warranty+1/+3 offers a fleet management service managed remotely by experts, while guaranteeing the equipment for an additional one or three year(s)
- Extend for 1 or 3 years the warranty of the product
- Cyber Secured Monitoring* for the covered time (standard warranty included)
- UPS remote monitoring portal
- Alerts in case of failure or critical alarm
- Standard exchange of the equipment speeded up thanks to the remote diagnostic
- Health reports of UPS performance and EATON recommendations

The customer receives an email with a certificate in PDF including service contract number and links to register the service and to see the terms and conditions online.


The customers receives directly the battery. The lead time is between 1 and 3 weeks (depending of the stock).
