Product Return Request


Please note:

  • All products must be in warranty, the warranty code can be found on the product label.
  • For items that only have date of manufacture, please add this to the detailed description and we will confirm warranty status.
  • Eaton Security will aim to issue a TSR within 2 working days (If insufficient data is supplied further information will be requested before a TSR is issued).
  • Return the product to distribution adequately packaged and clearly identified with the TSR number to receive a replacement product.

Ready to return? Please complete this form to begin your return process


General information

Product information