All products must be in warranty, the warranty code can be found on the product label.
For items that only have date of manufacture, please add this to the detailed description and we will confirm warranty status.
Eaton Security will aim to issue a TSR within 2 working days (If insufficient data is supplied further information will be requested before a TSR is issued).
Return the product to distribution adequately packaged and clearly identified with the TSR number to receive a replacement product.
Ready to return? Please complete this form to begin your return process